Bring Hope to Life_Save

Remember to check if your employer will match your contribution and turn in the paperwork. You can make donations by clicking the button below.:


Submit using our online admission form
Click here for Admission criteria & process
Click here for Prescriber letter for medication
For admission criteria and information, contact the following:
Emily Kaiser, Resident Information Specialist,, 704-372-8809 ext. 227

Hope Haven at a Glance

Hope Haven, a foundation of recovery, provides life skills for homeless, chemically dependent adults and families within a supportive residential environment, leading to independence.

Hope Haven provides residential recovery services for more than 300 homeless men and women and some in families with their children annually.

Hope Haven is a United Way agency and is the only licensed substance abuse aftercare provider in Mecklenburg County serving homeless individuals and families. It is a NC State Licensed Therapeutic Community and Therapeutic Home for Individuals with Substance Abuse Disorders and Their Children.

The 09/10 annual budget is $3.3 million dollars. Hope Haven receives 16% of its funding from contributions and grants, 42% from agency contracts, 16% from the US Department of Housing and Urban Development, 8% from United Way, 12% from resident fees, 4% from vocational training programs such as catering and commercial laundry and 2% miscellaneous.

Hope Haven Provides:

  • 24 hour services
  • Counseling, both individual and group
  • 2 week program of assessing residents’ education and work experience
  • The tools of recovery and how to use them to avoid relapse
  • Training of Vocational skills to enter work force:
    • Commercial laundry (for Room at the Inn, event planners, hotels, etc.)
    • Food Services Training
    • Catering Program
    • ServSafe® Certification Program
    • Building and Ground Maintenance
  • Life skills and Relationship Classes, also parenting classes for families
  • On Site AA/NA/CA 12 step meetings
  • Job Placement
  • Money Management
  • GED and ABLE reading program
  • Help finding affordable permanent housing

Hope Haven Economic Facts

Our Cost is $66 a day, singles; $88 a day, families at Hope Haven; incarceration costs taxpayers $112 per day. Upon completion of our programs, our residents have jobs, and have become tax paying, contributing members of our community.

Other Facts
All residents are homeless at time of admission
All residents have gone through a substance abuse treatment program within the last year prior to admittance

Hope Haven’s programs are person-centered, providing services that strategically meet the needs of each individual resident. With an average length of stay of 10 months, each year 80% of the individuals who enter our program complete workforce vocational training, secure employment and begin the transition to permanent housing that allows them to become self-reliant while living successfully in recovery.

Alice Harrison, President/CEO; Annette Davidson, Board Chair

Founded in 1976, Hope Haven owes its start to the efforts of people concerned with the lack of services available for alcoholic women in early recovery. Arietta Black and Alice Trotter spearheaded the work. Ms. Black was an active lifetime member of Hope Haven’s Board of Directors until her passing in 2008. Ms. Trotter passed away in 1994. These two women walked door-to-door collecting signatures of support for residential women’s services, and then asked Lance, Inc. for a seed grant. With those funds Hope Haven leased its first home, and opened its doors to house five women. Since its earliest days, Hope Haven has responded to the needs of the community.

Today, Hope Haven is still dedicated to helping people in recovery rebuild their lives by providing them with the support services needed to achieve healthy recovery and economic independence.

All programs, with the exception of a men’s permanent housing facility in Dilworth, have now been consolidated into a substance-free recovery campus on North Tryon Street in Charlotte. The Villages of Hope Haven, formerly the Villager Inn Motel, consists of 11.6 acres, which includes a 17,500 square foot conference center, 206 housing units, administrative space, chapel, commercial greenhouse, an on-site commercial laundry, a commercial kitchen and dining area, and meeting rooms. Once a thriving hotel and conference center, the property in the early 90’s fell prey to drug dealers and criminal activity. Within the year prior to Hope Haven’s arrival, local police reported over 600 calls to the Villager Inn site. Today, Hope Haven’s strong community presence has effectively changed all that! The agency is committed not only to providing quality comprehensive services to its residents, but also to partnering in the revitalization and empowerment of the community.

Hope Haven’s innovative model of residential services allows for outreach to an increased number of homeless and at-risk individuals and families; and has grown to an average of more than 300 adults per year. The Villages of Hope Haven makes it possible to respond to a critical shortage of aftercare facilities, particularly those serving substance abusing individuals and their families. All Hope Haven residents participate in regular group, family, and individual counseling, Alcoholics Anonymous, Narcotics Anonymous and Cocaine Anonymous meetings, parenting and recovery workshops, vocational and educational assessments, and job training programs. The agency recognizes the importance of family to an individual’s successful recovery and transition to self-sufficiency; so Hope Haven allows for the reunification of children with their parents earlier in the recovery process.

Given the increasing number of families served by The Villages, more children are becoming a part of the Hope Haven community. Quality, accessible childcare and early childhood education are critical elements to the future independence of the family and its children. Hope Haven’s staff works tirelessly to help residents identify appropriate and affordable childcare for their children. In addition to the quality, comprehensive early intervention and educational services provided to our children, those from other programs and the surrounding community, Hope Haven collaborates with other agencies to expand existing parenting workshops and provide additional workshops on health, childcare, and early intervention. One of the main goals of the families program is to break the cycle of addiction by intervening during the most critical and formative years of a child’s life. The services of a social worker, occupational therapist, speech and language therapist and music teacher are provided for the children.

The support by private donations is integral to helping Hope Haven realize the full dream for The Villages. As our programs grow, so does the need for additional equipment, furnishings, and supplies for daily living. Private funding allows Hope Haven to open its doors to more homeless families and to provide expanded services, better equipping them with the tools needed for recovery and self-sufficiency. It would be an honor for Hope Haven to partner with you, in our efforts to rebuild lives and communities and to empower homeless families and children.