Job Summary
Serves as the first contact with Hope Haven through operating the switchboard and greeting all visitors, new admissions and volunteers and provides administrative assistance to Department VPs as needed

• Excellent customer service skills
• Proficiency in Microsoft Office Suites
• Solid written and verbal communication skills
• Excellent listening skills
• Ability to remain calm, resourceful and proactive when issues arise
• Professional attitude and dress
• High School diploma

Major Responsibilities
• Manages the switchboard by answering calls and transferring to appropriate extensions
• Greets and provides direction to visitors, volunteer groups, walk-in inquiries and new admissions
• Receives and distributes mail; receives deliveries and donations, providing appropriate notification when received
• Maintains an inventory system for office supplies for staff
• Manage incoming Community Service participants, with initial paperwork and daily sign-in
• Maintains staff mailboxes and updated telephone extension list
• Maintain a safe, clean and organized reception area

Monday through Friday
9:00 am – 12 noon