Admissions Process

The Villages of Hope Haven (Residential Aftercare for Men, Women, Families)

  • An applicant or referring agency completes and submits the Prospective Resident Form.  The submission of the Prospective Resident Form initiate contact with Hope Haven in an individual’s interest in his/her interest for admission to The Villages.
  • The applicant/referring agency must obtain the following required nine documents prior to an interview date being given:
    • Picture ID
    • Social Security card
    • Criminal Background Check
    • Proof of Physical Exam (within the last 60 days)
    • Prescriber Letter for Medication (on Hope Haven’s form)
    • Proof of recent TB Test Results
    • Verification of Homelessness Letter (if applicable)
    • Proof of Disability (Disability aware letter, copy of check, etc.)
    • Copy of Comprehensive Clinical Assessment

All documents should be faxed as soon as possible to the Intake and Admissions Department, Resident Information Specialist, at 1-833-328-5728.

  1. Once the Prospective Resident Form has been submitted, it is the responsibility of the applicant/referring agency to call the Admissions Status Line (704-372-8809 ext. 412) every other week to ensure that their name remains on the Prospective Resident List.  They should leave updated contact info and their progress in acquiring and turning in their required documents. Failure to call will result in applicant’s name being removed off the Prospective Resident List.

Serenity House – Concord (Resident Aftercare for Men)

  • An applicant or referring agency completes and submits the Prospective Resident Form.  The submission of the Prospective Resident Form initiate contact with Hope Haven in an individual’s interest in his/her interest for admission to Serenity House.
    • Picture ID
    • Social Security card
    • Criminal Background Check
    • Proof of Physical Exam (within the last 60 days)
    • Prescriber Letter for Medication (on Hope Haven’s form)
    • Proof of recent TB Test Results
    • Verification of Homelessness Letter
    • Proof of Disability (Disability aware letter, copy of check, etc.)

All documents should be faxed as soon as possible to the Intake and Admissions Department, Resident Information Specialist, at 1-833-328-5728.

  • Once the Prospective Resident Form has been submitted, it is the responsibility of the applicant/referring agency to call the Admissions Status Line (704-372-8809 ext. 412) every other week to ensure that their name remains on the Prospective Resident List.  They should leave updated contact info and their progress in acquiring and turning in their required documents. Failure to call will result in applicant’s name being removed from the Prospective Resident List.

Charlotte Drive – Dilworth (Independent Living – Men Only)

  • An applicant or referring agency completes and submits the Prospective Resident Form.  The submission of the Prospective Resident Form initiate contact with Hope Haven in an individual’s interest in his/her interest for admission to Charlotte Drive.
    • Picture ID
    • Social Security card
    • Criminal Background Check
    • Proof of Physical Exam (within the last 60 days)
    • Prescriber Letter for Medication (on Hope Haven’s form)
    • Proof of recent TB Test Results
    • Verification of Homelessness Letter
    • Proof of Disability (Disability aware letter, copy of check, etc.)
    • Proof of Income (6 months)
    • Proof of Savings/Checking Account
    • 3 Letters of Recommendations
    • Proof of NA/AA involvement and sponsorship
    • Proof of County Residency

All documents should be faxed as soon as possible to the Intake and Admissions Department, Resident Information Specialist, at 1-833-328-5728.

  •  Once the Prospective Resident Form has been submitted, it is the responsibility of the applicant/referring agency to call the Admissions Status Line (704-372-8809 ext. 412) every other week to ensure that their name remains on the Prospective Resident List.  They should leave updated contact info and their progress in acquiring and turning in their required documents. Failure to call will result in applicant’s name being removed off the Prospective Resident List.

Arietta Black House – University (Independent Living – Women Only)

  • An applicant or referring agency completes and submits the Prospective Resident Form.  The submission of the Prospective Resident Form initiate contact with Hope Haven in an individual’s interest in his/her interest for admission to Arietta Black House.
    • Picture ID
    • Social Security card
    • Criminal Background Check
    • Proof of Physical Exam (within the last 60 days)
    • Prescriber Letter for Medication (on Hope Haven’s form)
    • Proof of recent TB Test Results
    • Verification of Homelessness Letter
    • Proof of Disability (Disability aware letter, copy of check, etc.)
    • Proof of Income (6 months)
    • Proof of Savings/Checking Account
    • 3 Letters of Recommendations
    • Proof of NA/AA involvement and sponsorship
    • Proof of County Residency

All documents should be faxed as soon as possible to the Intake and Admissions Department, Resident Information Specialist, at 1-833-328-5728.

  • Once the Prospective Resident Form has been submitted, it is the responsibility of the applicant/referring agency to call the Admissions Status Line (704-372-8809 ext. 412) every other week to ensure that their name remains on the Prospective Resident List.  They should leave updated contact info and their progress in acquiring and turning in their required documents. Failure to call will result in applicant’s name being removed off the Prospective Resident List.

How to get the required documentation

  • For a Picture ID, visit the NC DMV at 8446 N. Tryon St., Charlotte, 28213; (704) 547-5786; If you are outside of Mecklenburg county, you may contact the NC DMV Headquarters at (919) 715-7000 to locate a DMV near you;
  • For a Social Security Card, you may go to 5800 Executive Center Dr., Charlotte, 28212; or call Toll Free (800) 772-1213 to locate an office near you;
  • For a Criminal Background Report, please go to the Clerk of Superior Court Building located at 832 East 4th St., Charlotte. The cost is $25.  If you are outside of Mecklenburg county, you may contact your local Clerk of Superior Court’s office in your county;
  • For a TB test and Physical Exam, you can visit the Mecklenburg County Health Department located at 2845 Beatties Ford Rd., Charlotte, 28216; appointments required.  Call 704-432-2490 for details.  If you are outside of Mecklenburg County, please contact your local Health Department;