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Courses at The Forum

Our current courses are listed in alphabetical order below. The Forum strives to meet the needs of our nonprofit community, so feel free to reach out with suggestions and check back frequently for additions!

Compassion Satisfaction: Preventing Burnout

Our sincere desire to help can be derailed by stress and other factors that lead to burnout. Understanding compassion fatigue and burn out is the first step to creating more satisfaction. Compassion fatigue is an issue for practitioners at all levels. Participants will learn to understand their own risk factors and then create practical strategies to promote well-being and professional satisfaction.

CPR / First Aid

This approved course will allow each participant to feel confident to respond with CPR in emergency situations. Basic First Aid practices will also be reviewed to equip staff at all levels to respond to a health emergency. Those who successfully complete the course will be eligible to apply for certification. 

De-escalation Techniques for Creating Safety

Conflict and high emotions can be de-escalated in a way that prevents harm and enhances relationships. In this course you will learn to create calm and intervene with confidence as you encounter escalating situations. Practice proven strategies to maintain safety in any environment. Enhance your skill through practice of verbal and non-verbal approaches to difficult situations. (3.0 CEUs)

First Friday Hot Topics

The first Friday of each month we will host a virtual, free lunchtime event with experts who will be discussing topics impacting local nonprofits and the clients we serve. Grab your lunch and join the conversation over Zoom. 

Mental Health Basics

Mental Health issues affect the behavior and interactions we have with clients. What are the basic diagnoses and how do these show up in the  individuals we are seeking to help? How do we recognize and respond to those struggling with mental illness? Together we will identify practical tools for successful interaction and positive outcomes.

Mental Health First Aid

Have you ever wondered how to recognize mental illness or how you can support someone experiencing a mental health crisis? Mental Health First Aid is an evidence-based, eight-hour course designed to reduce stigma and empower everyday people to identify, understand, and respond to signs of mental illness. This class is designed for community members and nonprofit staff and volunteers who may not have a clinical degree but want to know more about the mental health issues that affect the people we serve. 

Motivational Interviewing: The Basics

Positive outcomes and helpful conversations result when the philosophy and skills of Motivational Interviewing are practiced. In this course you will review, learn, and engage with the MI skills that lead to high impact conversations. Practice applying these skills to enhance your work with all the people you encounter.  (3.0 CEUs)

Motivational Interviewing: Advanced

Working from a recovery model, enhance your skills and create more impactful interventions. Understand and practice complex skills and tools that lead to positive outcomes for clients. A thorough understanding of the philosophy and practice of MI will enhance your ability to engage your clients. Basic Motivational Interviewing is a prerequisite for this course.

Racial Bias and Equity

Racial Bias enters every part of the service delivery system in Charlotte and continues to influence policies and organizations in our community. When practitioners develop an awareness of this history and have a deeper understanding of the impact on those that they serve, more effective service can be offered. Strategies for being a voice for equity will uplift us all.

Substance Use Disorder Basics and Referral Resources

Why do some people end up with the disease of addiction? What does addiction look like and how do we respond? What community resources are available to assist and how do we refer? Explore the range of substances and their effect. Understand available help so that you can better respond to the needs of this population.

Trauma Informed Care

Trauma impacts how we relate and how others relate to us. How does trauma show up? What are the hallmarks of Trauma Informed Care? Together we will understand the early research and later findings about trauma that will positively influence your relationships and enhance your work.  (3.0 CEUs)